PRESS RELEASE (22/05/2019): We have been informed by a representative of the OPEN Agency, who is working with the promoter for the Gucci Mane “Live in Canada Tour 2019” that “unfortunately the dates have been postponed for the upcoming tour scheduled May 15-31.” Gucci Mane was scheduled to perform in Penticton on Tuesday, May 28th. The OPEN Agency is currently looking at new tour dates between the 3rd-15th of September. More information will be provided as it becomes available. Ticket refunds for the Gucci Mane concert scheduled in Penticton will be made available. Refund information can be found below:
Credit Card Purchases:
Customers who purchased their tickets with a credit card will have the ticket price and the per-ticket fee automatically reversed beginning May 23rd. Please be advised credit card refunds can take between 5-10 days to post. Please contact the Valley First Box Office (at the SOEC) at SOEC-BoxOffice@penticton.ca if a credit card refund has not occurred by June 6th.
Cash or Debit purchases:
Customers who purchased tickets using cash or a debit card at the Valley First Box Office (at the SOEC) can return to the Valley First Box Office (at the SOEC) ONLY for a refund no sooner than May 23rd at 10:00 a.m. Only the purchaser of the tickets, with valid photo ID, may receive the refund in the form of the original payment method. The Valley First Box Office (at the SOEC) is open Monday to Friday from 10: 00 a.m. to 5:00 p.m.
Please note: Refunds must be completed by June 21st, end of business day.
Questions regarding refunds can be directed to the Valley First Box Office at the SOEC by calling 250-276-2144 or emailing firstname.lastname@example.org.